PRIVACY POLICY
Last updated: 2 September 2026
This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website, purchase our products or services, join our mailing list, contact us or participate in our online education.
1. Information We Collect
We may collect personal information including your:
- Name
- Email address
- Phone number
- Billing and transaction information
- Account and course access information
- Enquiries, communications and feedback
- Information you voluntarily provide through forms, surveys or bookings
- Website usage and interaction information
Payment information may be processed securely by third-party payment providers. We do not necessarily store your complete payment card details ourselves.
2. How We Use Your Information
We may use your personal information to:
- Process purchases and payments
- Provide access to courses, masterclasses and other digital products
- Manage bookings and 1:1 sessions
- Provide customer support
- Send transactional emails relating to your purchases
- Send marketing communications where you have consented or where otherwise permitted by law
- Improve our website, products, services and customer experience
- Maintain security and prevent misuse of our services
- Comply with legal and regulatory obligations
3. Email Marketing
Where you have opted in to receive marketing communications, we may send you information about education, products, offers, events and other relevant updates.
You can unsubscribe from marketing emails at any time using the unsubscribe link contained in those emails.
4. Cookies & Analytics
Our website may use cookies and similar technologies to operate the website, understand how visitors use it, measure performance and support advertising and marketing activities.
These technologies may be provided by third-party platforms we use to operate and market our business.
5. Third-Party Service Providers
We may use third-party providers to help operate our website and business, including website hosting, course delivery, payment processing, email marketing, analytics, advertising and scheduling services.
Personal information may be disclosed to these providers where reasonably necessary for them to provide their services to us.
Some service providers may store or process information outside Australia.
6. Security
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.
However, no internet-based system or method of electronic storage can be guaranteed to be completely secure.
7. Access & Correction
You may contact us to request access to personal information we hold about you or to request that inaccurate information be corrected, subject to applicable law.
8. Links to Other Websites
Our website and educational materials may contain links to third-party websites, suppliers or services.
We are not responsible for the privacy practices or content of those third parties.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will be published on this website with the updated date.
10. Contact Us
For questions about this Privacy Policy or how your personal information is handled, please contact us through the Contact page on this website.
